On its way.
Delivery, made clear.
Choose your destination
United Kingdom
| Delivery method | Estimated delivery | Cost |
|---|---|---|
| Standard delivery | 3–4 business days | £3.99 |
| Free standard delivery | 3–4 business days | FREE (£100+) |
| Express delivery | 1–2 business days | £5.99 |
USA & Canada
| Delivery method | Estimated delivery | Cost |
|---|---|---|
| Standard delivery | 3–5 business days | $9.95 |
| Free standard delivery | 3–5 business days | FREE ($150+) |
| Express delivery | 1–2 business days | $14.95 |
European Union
| Delivery method | Estimated delivery | Cost |
|---|---|---|
| Standard delivery | 3–5 business days | €5.95 |
| Free standard delivery | 3–5 business days | FREE (€150+) |
Rest of world
| Delivery method | Estimated delivery | Cost |
|---|---|---|
| Standard delivery | 4–7 business days | $14.95 |
| Free standard delivery | 4–7 business days | FREE ($200USD+) |
| Express delivery | 1–3 business days | $29.95 |
Standard delivery may not be available for certain destinations in this group.
Estimated delivery times exclude weekends and bank holidays.
The available delivery services and total cost are shown at checkout.
Good to know.
Can I track my order?
Yes! Once your order has been shipped, you’ll receive a confirmation email with a tracking link so you can follow your delivery.
What courier companies do you use?
We work with a variety of courier services based on the shipping destination. Within the UK, we typically use DPD and Royal Mail. For international deliveries, we partner with trusted couriers such as FedEx and DHL.
Can I change my order?
If you need to make changes, please contact us as soon as possible, and we’ll do our best to assist you. If your order has already been processed, we won’t be able to make any changes. You can either place a new order or use our returns portal to exchange your items.
Can I cancel my order?
Please reach out to us as soon as possible if you wish to cancel. If your order has already been processed, we won’t be able to cancel it or refund any shipping or return fees.
How do I place a pre-order?
If an item is available for pre-order, the product page will display an estimated shipping timeframe. Once the item arrives at our warehouse, your order will be processed automatically, and you’ll receive a confirmation email. It will then ship using the delivery method you selected at checkout.
Do I need to pay taxes and duties on my order?
For destination-specific information on taxes, duties and customs charges, please contact Customer Care before placing your order.
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