Refund policy
We’ve made it easy for our customers to return or exchange their orders. Send back your products within 30 days for a full refund or exchange for a different size or colourway, as long as the products are sent back in their original condition.
We offer several return options, simply login to our returns portal and follow the steps.
For our customers in the UK, EU, USA and Canada returns are free, for customers outside of these areas a 25 USD Returns fee applies.
What return options do you offer?
You can return your products for a full refund, exchange them for a different size or colourway, or exchange them for a gift card.
Just make sure you return your order within 30 days and make sure the products are in their original condition.
How can I get in Touch?
If you are having any problems processing your return just get in touch, the quickest way is using our live chat on site.
Alternatively you can find a contact form Here
Or you can email us at support@lociwear.com